We'd love to hear from you. Reach out with questions, feedback, or to learn more about our products and process.
We're here to answer any questions you might have about our products, processes, or partnerships. Whether you're curious about a specific item, interested in collaborating, or just want to say hello, we'd love to hear from you.
+351 912 345 678
Available Monday-Friday, 9:00-18:00 WET
Map of Atlantica Store Location
Experience Atlantica products in person at our flagship store in Lisbon. Our knowledgeable staff can help you explore our collections and learn more about the artisanal processes behind each piece.
Rua da Rosa 45, Bairro Alto
1200-382 Lisbon, Portugal
| Monday - Friday | 10:00 - 19:00 |
| Saturday | 10:00 - 18:00 |
| Sunday | 12:00 - 17:00 |
Metro: Baixa-Chiado (Blue Line, Green Line)
Tram: 28E stops nearby
Parking available at Calçada do Combro
Standard shipping within Portugal takes 2-3 business days. European shipping typically takes 3-5 business days, while international shipping can take 7-14 business days. Expedited options are available at checkout.
We accept returns within 30 days of delivery for unused items in their original packaging. Custom or personalized items cannot be returned unless defective. Please visit our Returns & Exchanges page for full details.
Yes, we ship worldwide. Shipping costs and delivery times vary by destination. Import duties and taxes may apply depending on your country and are the responsibility of the customer.
Each Atlantica piece comes with specific care instructions. Generally, we recommend gentle handling and avoiding harsh chemicals. For detailed care guides by product type, please visit our Product Care page.
Yes, we offer custom and bespoke services for select products. Please contact us directly at custom@atlantica.pt with your request, and our team will be in touch to discuss possibilities.